FAQs

This page contains answers to the most frequently asked questions. If you have a question that isn't covered here, don't hesitate to reach out to us at support@statused.com.

🚀 Getting Started

What is Statused?

Statused is a service that monitors the build and review status of your iOS and macOS apps and sends notifications to the channel of your choice when the status changes.

Who is Statused for?

Statused is for anyone who submits iOS or macOS apps to the App Store. Still, it's significantly more helpful for teams and not indiepreneurs.

For QA teams: Be notified when the upcoming app build is available on TestFlight so you can start testing immediately.

For marketing teams: Need to know when a release went out with your ASO updates? Statused logs when it went live with precision.

For project and engineering managers: Be on top of every build that goes out for testing and every release of every app. With a searchable history!

The more people you have on your team, the more valuable Statused becomes.

How does Statused know the status of my app and build?

Statused uses the App Store Connect API to monitor the status of your apps and builds. You can read more about the App Store Connect API here.

You need to provide us with the App Store Connect API key so we can authenticate with the API on your behalf. We keep your API key secure and encrypted at rest.

Which App Store Connect role do I need to generate an API key?

Only the primary Account Owner can enable the first App Store Connect API Key for an organization or account.

Once the first API key is enabled, any user with the Admin role can enable additional API keys.

Which role does the API key need to have?

The API key needs to have the admin role. We've tested with every other role available, but they don't have enough access to the data we need to monitor the status of your apps and builds.

Does it support Android?

No. If you're interested in Android support, don't hesitate to get in touch with us — this will significantly help us prioritize our roadmap!

🔔 Notifications

What kind of notifications does Statused send?

Statused monitors the build and review statused of your apps. When a build or review status changes, Statused sends a notification to the channel of your choice.

A build status changes when you submit a new build to the App Store Connect. It automatically enters the "processing" state, and when it clears, it becomes available for internal testers via TestFlight.

A review status changes when the status of your app changes in App Store Connect, for example, when you submit it for review or when Apple approves or rejects your app.

Where can I send notifications to?

Statused supports sending notifications only to Slack. We plan to support more notification channels in the future, such as email, Telegram, and Microsoft Teams.

If you're interested in a specific notification channel, don't hesitate to get in touch with us — this will significantly help us prioritize our roadmap!

💳 Subscription

How much does Statused cost?

Please visit our pricing page for the latest pricing information.

How do I pay for Statused?

We accept all major credit cards. We use Stripe to process payments, so we never store your credit card information.

How do I cancel my subscription?

You can cancel your subscription anytime by visiting the billing page.

How do I change my payment method?

You can change your payment method anytime by visiting the billing page.

How do I change my plan?

You can change your plan anytime by visiting the billing page.

How do I change my billing cycle?

We currently support monthly and yearly billing cycles. You can change your billing cycle anytime by visiting the billing page.

🔐 Security & Privacy

How does Statused keep my data secure?

Statused uses industry-standard security practices to keep your data secure. All data is encrypted in transit and at rest. We use Stripe to process payments, so we never store your credit card information.

How does Statused keep my data private?

Statused will never share your data with anyone. We will never sell your data to anyone. We will never use your data for any purpose other than to provide you with the Statused service.